FAQ - Frequently Asked Questions

A: If the tracking number for your order from Upgrade Motorsport is not working, follow these steps to resolve the issue:

1. Wait for 24-48 hours: Tracking information can take up to 48 hours to be updated in the carrier's system. Please allow this time frame for the tracking number to become active.

2. Double-check the number: Ensure you have entered the tracking number correctly. Even a small typo can result in an error.

3. Visit the carrier’s website: Sometimes, the tracking details are more reliable when checked directly on the carrier’s website rather than through third-party tracking links.

4. Contact the carrier: If waiting and double-checking does not resolve the issue, contact the carrier directly for more information. They will have the most up-to-date details about your shipment.

5. Reach out to our customer support: If the previous steps do not help, please contact Upgrade Motorsport's customer support team.

A: At Upgrade Motorsport, we pride ourselves on our efficient and reliable delivery service. Standard orders typically take between 3 to 7 business days to arrive, depending on your location within the contiguous United States.

For expedited shipping options, we offer 1-2 business day delivery to ensure you get your Motorsport equipment as quickly as possible. International delivery times may vary based on the destination country and customs processing. We strive to process and ship orders within 24 hours of placement.

Tracking information will be provided once your order has shipped, allowing you to monitor the progress of your delivery.

If you have specific delivery needs or require further information, please contact our customer service team who will be happy to assist you.

A: At Upgrade Motorsport, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, we offer a hassle-free return policy. You can return most new, unopened items within 30 days of delivery for a full refund. The items must be in their original packaging and condition.

Custom-made or special order products may be subject to different return conditions, so we recommend checking the specific product details or contacting our customer service team for more information. For returns, you will need to provide your purchase receipt or proof of purchase.

Shipping costs for the return are typically the responsibility of the customer, unless the return is due to our error (you received an incorrect or defective item). Once we receive and inspect your returned item, we will process your refund within 5-7 business days.

For any return inquiries or to initiate a return, please contact our customer support team at support@upgrademotorsport.com

We are committed to providing the best in motorsport equipment and ensuring your complete satisfaction.

A: To use a coupon or discount code at Upgrade Motorsport, follow these simple steps:

1. Browse through our extensive range of high-quality motorsport equipment and add your desired items to your shopping cart.

2. Once you're ready to checkout, click on the shopping cart icon at the top right corner of the page.

3. Review the items in your cart to ensure everything is accurate.

4. Below the list of items, you'll notice a field labeled "Coupon/Discount Code."

5. Enter your coupon or discount code into this field exactly as it appears, being mindful of any capital letters, numbers, or special characters.

6. Click on the "Apply" button next to the field to activate the discount.

7. Verify that the discount has been applied to your order total before proceeding.

8. Complete the checkout process by entering your shipping information and payment details.

If you encounter any issues or have any questions about using your coupon or discount code, our customer service team is always available to assist you.

Our aim is for you to enjoy your shopping experience at Upgrade Motorsport, where we provide the best of the best in motorsport equipment!

A: Yes, at Upgrade Motorsport, we understand the importance of ensuring that every part and accessory fits perfectly with your vehicle.

That's why we provide detailed fitment guides for all our products. These guides are designed to help you identify the correct parts tailored specifically to your vehicle's make, model, and year.

Each fitment guide includes comprehensive information and step-by-step instructions to ensure a seamless installation process, thus enhancing your overall driving experience.

Whether you're a seasoned motorsport enthusiast or a first-time upgrader, our fitment guides will provide the essential information needed to get the most out of your purchase.

Visit our website: Upgrade Guides

A: When using equipment purchased from Upgrade Motorsport, it is vital to adhere to all safety guidelines and best practices associated with the motorsport industry.

While Upgrade Motorsport provides high-quality equipment designed to enhance your performance, it is crucial to understand that motorsport activities can be inherently dangerous. Always wear appropriate safety gear, ensure that your equipment is correctly installed by a qualified mechanical engineer, and regularly maintained.

Please note that as stated in our terms and conditions, Upgrade Motorsport is not responsible for any damage, injury, or death resulting from the use of our products. Your safety is paramount, so taking these precautions seriously is essential to enjoying motorsports responsibly.